How to future proof your telephone system

June 23, 2015

What does it mean to future proof your business? In simple terms, it means to purchase any product or service with the intention that it will remain relevant for a number of years before a sizeable upgrade or re-investment is necessary.

While this way of thinking may work for many large purchases, unfortunately business communications systems cannot be easily future-proofed.

The main reason is that technology advances at what seems to be the speed of light. No sooner do you invest in the newest technological advances that a better, faster, more effective version is released, rendering your product closer and closer to being obsolete. In a small-scale example, think of the people who bought the first generation of iPad when Apple released it in 2010. Five years later, an army of iPads have come on the market, each one greater than the last, rendering the original iPad so obsolete that Apple provides little technical support for it.

Whether you’re looking at iPads or telephone communication systems, unless you’re planning to reinvest in your infrastructure every time newer technology is released, you can never truly future proof your business. So, what is a business to do when weighing the pros and cons of investing in a new telephone system? Invest in a hosted PBX system.

Hosted PBX systems function in a completely different way than legacy phone systems. With cloud-based telecommunications, applications and systems are securely stored in off-site data centres. All a business needs to have on-site is the end-user devices (i.e. telephones) and the local network gear to connect those devices to the provider’s IP network.

And because there is no on-site infrastructure, hosted PBX systems are flexible and scalable – you can quickly add (or take away) lines and features whenever you want without the costly burden of upgrading hardware every time or paying for something you don’t need now but may need in the future.

A hosted PBX system is the sure way to get exactly what you want, when you want it. And with the fast pace of technology upgrades, it’s the ideal way to go about future proofing your business.